LEGAL REFERENCE

How planetwd Handles Your Account Data

This is the planetwd privacy policy in plain English. We explain what we collect when you open an account, what we keep while you use the lobby, and...

Account dataSession logsPayment referencesCookie scopeIndonesia scope
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planetwd How planetwd Handles Your Account Data

Policy Posture and Jurisdiction Notes

We process your data under the rules of the supported regions we serve, and we apply Indonesia-specific handling where local law permits. The categories we touch are limited: your sign-in identifiers, the device you use to reach the lobby, the wallet reference you attach (DANA, OVO, GoPay or QRIS), and the rounds you open on slots, live tables or our sportsbook. We

do not sell your details. We share with payment processors only the token needed to settle a transaction, and with regulators only when a written request requires it. Retention is tied to your account lifetime plus the minimum window our auditors expect.

Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.

HELP CHANNELS

Privacy Contact Paths

Privacy inbox Write to our privacy desk for access, correction...
In-app chat Open the chat bubble inside your lobby and...
Data officer For formal notices, regulator queries or escalations, our...
REVIEW SIGNALS

How We Keep This Policy Honest

Reviewed quarterly

Our legal team rereads this policy every quarter and after any change to the lobby, the sportsbook engine or the wallet integrations. Dates of the last review sit at the bottom of the page.

Named owner

A single privacy lead signs off every revision. That person is reachable through the contact paths above, so you always know whose desk a question lands on.

Plain language

We rewrite legalese into sentences you can scan on a phone. If a clause needs jargon, we add a short note next to it explaining what it means for your account.

Change log

Every material update is summarised at the foot of this page with a date stamp. Cosmetic edits do not move the date; substantive ones do.

Audit trail

Access to account records is logged internally. Staff cannot read your data without leaving a trace, and those traces are reviewed by a separate compliance reviewer.

Regulator aligned

We align wording with the supervisory expectations of the supported regions we serve, including Indonesia handling rules where local law permits.

Consistency Across Our Policy Pages

Terms page
Our terms page covers the contract; this privacy policy covers data only. The two are written to agree, and where they touch the same topic we cross-reference.
Cookie notice
The cookie notice lists every tag we drop. This policy explains why those tags exist and what we read from them after they fire.
Payments page
The payments page lists DANA, OVO, GoPay and QRIS as wallet options. This policy explains which fields those rails pass back to us.
KYC notice
Identity checks are described separately, but the data minimisation rules here apply to every document you upload during verification.
Promo terms
Promo eligibility uses the same account record described in this policy. No extra profile is built to target you with offers.
Sportsbook rules
Bet history is treated as account activity under this policy and retained on the same schedule as your lobby session logs.
Support transcripts
Chats with our agents fall under the contact-data section of this policy and follow the same retention window as the rest of your file.

What This Policy Page Shows You

Scope banner

The top of the page states exactly which planetwd services the policy covers — lobby, sportsbook, slot rooms, live tables and the wallet handoff — so you never wonder if a feature sits outside.

Data categories

A short list names every category we touch: identifiers, device, wallet reference, activity. If a category is not on the list, we are not collecting it on you.

Retention window

We state how long each category sits on our servers and what triggers deletion, so your timeline is predictable from the day you open the account.

Your controls

Buttons inside your account let you export, correct or request deletion of your record without writing an email first. The policy points to where those buttons live.

Third parties

A named list of processors — payment, hosting, analytics — sits inside the policy with the country each one operates from for your reference.

Update stamp

A dated change log at the foot of this page tells you when wording last moved and what the substance of the change was.

Privacy Questions We Hear Most

We take the identifiers you type in, the device fingerprint your browser sends, and the wallet reference you attach at first deposit. Nothing further is pulled in the background while you sit on the sign-up screen.

Only the token your wallet needs to settle a transaction passes through. Your lobby activity, bet history and chat transcripts stay inside planetwd and are never forwarded to a payment rail.

Session and activity logs sit on our servers for the life of your account plus the minimum retention window our auditors require. After that they are purged on a scheduled run, not held indefinitely.

Yes. Open account settings, pick the privacy panel and use the export or deletion button. Written requests to our privacy inbox work too and are actioned inside the statutory window for your region.

No external advertising profile is built from your planetwd activity. Promo eligibility runs off the same account record described here and is not sold or shared with third-party ad networks.

Hosting sits with named processors listed inside the policy, in jurisdictions that match the supported regions we serve. Indonesia traffic is handled where local law permits and routed through standard contractual safeguards.

Material updates are dated in the change log at the bottom of this page, and we email account holders when the substance of a clause shifts. Cosmetic edits do not trigger a notice.